Contact & support

Most orders need no help at all -- checkout is instant. Need help choosing a plan or setting up your eSIM? We reply fast on WhatsApp and email.

WhatsApp us (fastest)

Tell us your phone model and travel dates -- we’ll recommend the right plan or help with an existing order.

Chat on WhatsApp

Email us

Prefer email? Send your questions or order details and we’ll get back to you promptly.

hello@esimsitaly.com

Support hours

WhatsApp & email, daily (Italy time, CET / CEST)

Coverage

8 Italian cities in depth plus nationwide coverage on the major networks